Flow Systems

Privacy & policies

Flow Systems is committed to preserving and respecting the privacy and confidentiality of our customers. We ensure customers’ information is managed in accordance with the Privacy Act 1998 (Cth) and the Australian Privacy Principles as set out in our privacy policy and credit information policy as updated from time-to-time.

Privacy Policy


Our Credit Information Policy include information about how you can access your personal information (including credit and credit eligibility information) which we hold and how to make a complaint about how we handle your personal information or seek correction of that information.

Credit Information Policy


We are committed to identifying residential customers who are experiencing payment difficulties due to hardship. You can access our Customer Hardship Policy by clicking below.

Customer Hardship Policy

Our communities reduce costs, enhance liveability and set new benchmarks for sustainability.